Los Angeles & Orange County
Custom kitchens Studio
Effective Date: September 1, 2026
SAFO Home LLC (“SAFO,” “we,” “us,” or “our”) operates the SAFO Kitchens business and the website safokitchens.com.

This Privacy Policy describes how we collect, use, process, disclose, and retain information in connection with our website, services, advertising, and communications.

1. Information We CollectInformation You Provide
When you submit a form, contact us, request information or services, or otherwise communicate with us, we may collect information you provide, including:
  • name;
  • telephone number;
  • email address;
  • information about your kitchen, property, project, preferences, requirements, timeline, or requested services;
  • information and materials you choose to provide during calls, text messages, WhatsApp conversations, or other communications with us.
You are not required to provide personal information simply to browse our website.
Information Collected Automatically
When you visit or interact with our website, we and service providers or technologies used in connection with the website may automatically collect certain technical, device, usage, and interaction information, including:
  • IP address;
  • browser, device, and operating-system information;
  • device and screen characteristics;
  • pages and URLs visited;
  • referring URLs and traffic sources;
  • dates and times of visits;
  • interactions with pages, buttons, forms, and other website elements;
  • cookie, browser, device, analytics, and advertising identifiers;
  • click and attribution identifiers, which may include GCLID, _ga, _gid, _fbp, and similar identifiers;
  • advertising attribution, conversion, and interaction information.

2. How We Use Information
We may use information collected in connection with our website and services for legitimate business purposes, including to:
  • respond to inquiries and requests;
  • provide information, products, services, catalogs, estimates, designs, proposals, and other requested materials;
  • communicate with prospective and existing customers;
  • schedule and follow up on calls, meetings, measurements, consultations, and project activities;
  • understand customer requirements, preferences, and project needs;
  • provide, administer, maintain, improve, and develop our products, services, website, and customer experience;
  • maintain lead, customer, project, and business records;
  • understand how visitors find, navigate, and use our website;
  • conduct analytics and measure website performance;
  • measure advertising performance, attribution, and conversions;
  • create, manage, measure, optimize, and improve advertising and marketing;
  • communicate regarding products, services, availability, offers, or other matters that may be relevant to prospective or existing customers, as permitted by applicable law;
  • prevent misuse, fraud, or security incidents;
  • establish, exercise, or defend legal rights;
  • comply with applicable legal, regulatory, accounting, and business requirements;
  • carry out other purposes reasonably related to the purposes described in this Privacy Policy.

3. Cookies, Analytics, and Advertising Technologies
We use cookies, pixels, tags, and similar technologies in connection with website functionality, analytics, attribution, conversion measurement, advertising, and marketing.
These technologies and service providers currently include, among others:
  • Google Analytics;
  • Google Ads;
  • Google Tag Manager;
  • Microsoft Clarity
  • Meta Pixel and related Meta technologies;
  • Tilda website technologies.
We may use session replay and similar analytics technologies to understand how visitors interact with our website, including clicks, scrolling, navigation, and other website interactions.
These technologies may be used when you visit or interact with our website and may collect or receive technical and usage information such as browser or device identifiers, IP address, pages and URLs visited, referring sources, interactions with the website, advertising identifiers, and information concerning advertising and conversion events.
Cookies and similar technologies may be placed or accessed by us or by third-party service providers used in connection with our website, analytics, advertising, measurement, and other business activities.
The availability and operation of particular cookies and technologies may vary depending on the technology, browser, device, service provider, and applicable requirements.

4. Advertising, Measurement, and Matching
We use advertising and measurement technologies to understand advertising performance, attribute inquiries and conversions, measure marketing effectiveness, create or manage audiences, and optimize our advertising and marketing activities.
When you submit an inquiry or otherwise interact with our website, certain information associated with that interaction may be transmitted to advertising, analytics, or measurement providers for these purposes.
For example, our Meta integration may transmit information derived from contact information you provide, which may include name, telephone number, and email address, in hashed form, together with technical identifiers and information indicating that a lead, conversion, or other event occurred.
Hashing transforms the original value before transmission but does not necessarily make the resulting information anonymous.
We may use other service providers, integrations, and technologies for substantially similar analytics, measurement, attribution, advertising, marketing, security, operational, or business purposes described in this Privacy Policy.

5. Service Providers and Disclosure of Information
We use third-party service providers and technologies to operate our website and business, process and organize inquiries, maintain customer and lead information, communicate with prospective and existing customers, provide services, analyze website activity, and manage or measure advertising and marketing.
These service providers may include, but are not limited to:
  • Tilda, for website hosting, forms, and related website functionality;
  • Google services, including Google Analytics, Google Ads, Google Tag Manager, and Google Sheets;
  • Microsoft services, including Microsoft Clarity, for website analytics and session replay;
  • Meta services, including Meta Pixel and related advertising and measurement technologies;
  • Kommo CRM, for lead and customer relationship management;
  • Telegram, including systems used to deliver inquiry information and business notifications;
  • WhatsApp, when you choose to initiate or continue communications with us through WhatsApp;
  • other hosting, communications, analytics, advertising, customer-management, security, professional, or technology providers used in connection with our business.
The information available to a particular provider depends on the services it performs and the way you interact with us.
If you choose to interact with us through a third-party service such as WhatsApp, your use of that service may also be subject to that provider's own privacy practices and terms.
We may also disclose information when reasonably necessary or appropriate to:
  • comply with applicable law, regulation, legal process, or governmental requests;
  • establish, exercise, protect, or defend legal rights;
  • enforce agreements or policies;
  • detect, investigate, or prevent fraud, misuse, security incidents, or unlawful activity;
  • protect our business, customers, personnel, property, or others;
  • facilitate a financing, reorganization, merger, acquisition, sale, transfer, or other business transaction involving all or part of our business or assets.
We do not sell personal information for money. However, some analytics and advertising activities may be considered “sharing” or similar disclosures under certain privacy laws.

6. Calls, Text Messages, Email, and Other CommunicationsCalls
If you provide a telephone number or otherwise request contact from us, we may call you regarding your inquiry, requested services, project, scheduling, availability, proposals, and reasonably related follow-up communications.
Text Messages
Where you provide applicable consent to receive text messages, we may use text messaging to communicate regarding inquiries, requested information, catalogs or materials, scheduling, calls, appointments, project matters, follow-up, and other communications covered by that consent.
Where required by applicable law, consent for text messaging may be obtained separately from submission of an inquiry.
Consent to receive text messages is not a condition of purchasing our products or services where applicable law requires such a disclosure.
You may withdraw consent to text communications through an available opt-out method or by contacting us.
Email
We may use an email address you provide to respond to inquiries, provide requested information or materials, communicate regarding projects or services, and send other business communications.
We may also send commercial or promotional email communications as permitted by applicable law. Where applicable, promotional emails will provide a method to opt out of future promotional communications.
Other Communications
If you choose to communicate with us through WhatsApp or another third-party communication service, we may use that service to respond to and continue communications initiated or requested by you.

7. Call Recording
Certain telephone conversations with SAFO may be recorded for legitimate internal business purposes, including record keeping, documenting project requirements and customer preferences, maintaining accurate information about discussions and decisions, service quality, training, dispute resolution, and related internal business purposes.
Where a telephone conversation will be recorded, notice will be provided before recording begins, in accordance with applicable law.
Recordings may be retained and used for the purposes described above and for other reasonably related legitimate internal business purposes.
We do not sell call recordings for money.

8. Retention and Security
We generally retain personal information associated with inquiries, prospective customers, and customer relationships for up to three years.
Information may be retained for a longer period where reasonably necessary or appropriate in connection with an ongoing or completed project, customer or business relationship, legal or contractual obligations, accounting or record-keeping requirements, dispute resolution, fraud or security prevention, enforcement of agreements, protection of legal rights, backups, or other legitimate business purposes.
Different service providers and technical systems may maintain information, logs, backups, analytics records, transaction records, or other technical information according to their applicable systems and retention practices.
We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no method of Internet transmission, electronic storage, or information security can guarantee absolute security.

9. Your Choices and Requests
You may contact us regarding information you have provided to us, including to request information about information we maintain, request correction of inaccurate information, or request deletion of information.
We will consider and respond to such requests as required by applicable law and may request information reasonably necessary to verify the request.
We may retain information where reasonably necessary or appropriate for legal, contractual, accounting, security, dispute-resolution, record-keeping, fraud-prevention, or other legitimate business purposes.
You may also, as applicable:
  • opt out of promotional email communications through the method provided in those communications;
  • withdraw applicable consent to text-message communications through an available opt-out method or by contacting us.
Privacy-related inquiries and requests may be submitted to:
info@safohome.us

10. Online Tracking and Browser Signals
Third-party analytics, advertising, and related technologies used in connection with our website may collect information regarding website interactions and may, depending on the provider, technology, and user's relationship with that provider, associate information from our website with information collected through other websites, applications, devices, or services.
Because browser-based “Do Not Track” signals are not implemented or interpreted uniformly across browsers, technologies, and service providers, we do not rely solely on a browser's Do Not Track signal to determine all tracking preferences.

11. Children
Our website and services are intended for a general adult audience interested in kitchen design, cabinetry, remodeling-related products and services, and related home-improvement matters.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 in circumstances requiring its deletion, we will take reasonable steps to address the information as required by applicable law.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, service providers, business operations, or applicable requirements.
When we update this Privacy Policy, we may revise the effective date above. We may provide additional notice of material changes where appropriate or required by applicable law.
Your continued interaction with our website or services following an update will be subject to the Privacy Policy then in effect, subject to applicable law.

13. Contact
Questions, requests, or other communications regarding this Privacy Policy or our privacy practices may be sent to:
SAFO Home LLC
info@safohome.us


Privacy Policy
Custom kitchens Studio
Design • Build • Install
Full Sourcing & Installation:
Cabinetry, countertops, appliances, sinks & faucets, lighting, organizers
Cabinetry
doors and fronts
Sinks
Faucets
Lighting
Organizers
Trash system
Blind corner system
Countertops,
Appliances
Home
See what your kitchen can look like
You can choose
what’s inside
Price
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About / Who we are
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SAFO HOME LLC
3825 Bluff pl
Los Angeles, CA
90731
669 200 5055
info@safohome.us